Ward Clerk - Casual Bank

Job posted: 27/03/2020
Applications close: 03/04/2020 (Midnight)
5 days remaining

5 days remaining

Job Description

Location: Melbourne | Western Metropolitan

Job type: Not provided

Organisation: Western Health

Salary: Salary not specified

Occupation: Administration/Secretarial

Reference: 35029

Reference: 35029

Occupation: Administration/Secretarial

Salary Range: Salary not specified

Work location: Melbourne | Western Metropolitan

About Us

Western Health manages three acute public hospitals: Footscray, Sunshine and Williamstown; Sunbury Day Hospital, Transition Care at Hazeldean and a range of community based services. Servicing a culturally diverse population of more than 1 million people, Western Health has over 7,000 employees who are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES).

About the role

This position is based over multiple sites including, Sunshine, Joan Kirner Women’s and Children’s, Footscray and Williamstown Hospitals. The Ward Clerk role is responsible for the clerical and receptionist duties of the ward or clinic. This role also involves the coordination of the telecommunications and administrative traffic throughout the area.

The Ward Clerk position supports the Nursing & Medical staff on the ward with clerical aspects of patients, ward &/or clinic administration.

If you are looking for a challenge working in a demanding environment and also enjoy variety in your role then this is the position for you.


  • Meet and greet, patients and visitors to the ward

  • Enter Patient details, admissions, discharges and transfers into computer systems

  • Communicating to all disciplines within the health service including patients & visitors.

  • This role also involves the coordination of the telecommunications and administrative traffic throughout the area.

  • Provide Daily reporting to Nursing & Medical staff

  • Booking of outpatient appointments

  • Ability to communicate effectively in an emotionally complex environment.

  • Collate paperwork & maintenance of patient files.

  • Coordinate Non-Emergency Patient Transport

  • Organise interpreters

  • Participate in training and educational forums/ programs

Essential Criteria

  • Proven high level front line customer service skills.

  • Ability to work a non-restrictive roster that includes day, afternoon, nights and weekends across all Western Health campuses

  • Experience in an administration team in a cross-functional environment

  • Proven strategies to manage accuracy in your daily duties

  • Prior experience of high level knowledge of MS Office

  • Can work autonomously within a multidisciplinary team

  • Highly developed interpersonal skills

*Please note, previous applicants need not apply


We offer a wide range of benefits such as:

  • Work-life balance

  • Professional development and career advancement opportunities

  • Salary packaging including novated vehicle leasing

  • Onsite fitness clubs

  • Culturally safe and respectful environment

  • Access to an Employee Assistance Program


At Western Health, we value our employees and provide them the opportunity to grow and develop.  Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience. Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation status clearance and (if applicable) a Working With Children’s Check.

Western Health do not accept unsolicited resumes/applications from Recruitment Agencies.

Ward Clerk - Casual Bank

Job type:

Not provided

Job classification:

Not provided


Lynne Eade - 04371732017

Ward Clerk - Casual Bank