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As a case manager, you will support offenders to complete their court orders, while also assessing potential risks to community safety.

Become a Case Manager with Community Correctional Services (CCS).

About the Role

Community Correctional Services (CCS) manages offenders on court orders, complex offenders on post-sentence supervision and prisoners on parole. Case managers ensure that these people are meeting their court and parole conditions, and help connect them to programs and services in their community that will motivate them to break the cycle of offending.

What they do

Our day is taken up by

  • contributing to a strengthened and integrated through-care approach for offenders transitioning from prison onto court orders, through close partnerships with internal and external stakeholders
  • encouraging offenders to take ownership, accountability and responsibility to organise necessary appointments with other services required (such as Centrelink, housing, and medical appointments).
  • linking offenders with services, including alcohol and other drugs (AOD), mental health, housing, and mental health

producing written reports and other standard documents in line with procedural guidelines

Qualifications or experience

You should:

  • Possess knowledge and experience in applying best practice case management frameworks, ideally within a forensic setting
  • Be a strong communicator, where you can adapt your communication style accordingly
  • Have well developed stakeholder engagement skills with the ability to influence and negotiate at all levels
  • Ideally have exposure to complex groups such as homelessness, drug and alcohol, and child protection

Personal qualities

  • Have a non-judgemental attitude, treating offenders with respect as members of our community
  • Be comfortable working in a team environment, assisting other team members to work on shared goals

Have the ability to practice ‘self-care', maintain a work/life balance, and reach out to colleagues, mentors, managers or external providers (including EAP) if required

How to search and apply for jobs

To find out more about a career as a youth justice worker and to apply for our current opportunities, visit casemanagerscareers