SC1    Demonstrated experience and skills in coordinating a specific education support function.

SC2    Demonstrated capacity to supervise the work of other support staff and to develop procedures and guidelines relating to the work area.

SC3    Demonstrated high level oral and written communication skills.

SC4    Possess the technical knowledge and expertise relevant to the position.

SC5    Demonstrated capacity to provide advice and support to management in respect to the work area.

SC6    Demonstrated commitment to professional learning and growth for both self and others.

This role will require expertise in administration and reception.  The successful applicant will be highly experienced in organising and prioritising work to ensure that all office/school policies are understood and followed; work expectations, standards and deadlines are being met.

You will work independently and as part of a team under the supervision of the Business Manager with the focus of maintaining effective and informative communication with parents, staff, students, service providers and the wider school community.

Qualities necessary to be the successful applicant:

• Exceptional reception and telephone skills
• Strong oral and written communication skills
• Excellent time management
• A sound knowledge of Microsoft Office
• Ability to work independently

• As the first point of contact to the school, provide a welcoming and professional environment for all parents, students, staff and visitors.
• Answer telephone calls promptly, courteously and efficiently and forward messages in a timely manner.
• Attend to reception enquiries and ensure correct screening and sign in of visitors.
• Communicate in a positive and effective manner with staff, students, parents and the school community.
• Efficient use of Compass system to support the Cases21 operations.
• Process all new student enrolments, transfers and exits.
• Monitor the visa status of students and liaise with families.
• Monitor and update changes to family details.
• Understanding of school policies, procedures and expectations and ensuring these are adhered to.
• Awareness of the activities and events of the school in order to provide information to staff, students, parents and members of the wider community.
• Maintain record systems, including computerised student and school records using Compass and Cases21. 
• Provide First Aid as required.
• Other duties as directed by the Principal,Leadership or Business Manager.

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

The Department of Education and Training is committed to the principles of equal opportunity, and diversity and inclusion for all. We value diversity and inclusion in all forms – gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department.  The Department recognises that the provision of family friendly, supportive, safe and harassment free workplaces is essential to high performance and promotes flexible work, diversity and safety across all schools and Department workplaces.

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the Department’s exemplar available at http://www.education.vic.gov.au/about/programs/health/protect/Pages/childsafestandards.aspx

The Department’s employees commit to upholding DET’s Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. DET’s Values complement each school’s own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the DET values is available at http://www.education.vic.gov.au/hrweb/workm/Pages/Public-Sector-Values.aspx

You are expected to provide three confidential professional referees with contact number and email address.

Your application should persuade us that you are the best person for this job.  We advise that candidates may provide the school with a copy (email or hand delivered of their application if there are difficulties with attachments).

See our school website for a virtual tour.

A person is not eligible for employment in the Teaching Service unless that person meets the vaccination requirements on commencement in the position.