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Administration Officer (Wellbeing)

Job posted: 27/11/2024
Applications close: 10/12/2024 (Midnight)
2 days remaining

2 days remaining

Job Description

Location: Melbourne | Eastern Metropolitan

Job type: Full time / From 28/01/2025 - 10/07/2025

Organisation: Schools (Government)

Salary: Salary not specified

Occupation: Education and Training

Reference: 1455145

Reference: 1455145

Occupation: Education and Training

Salary Range: Salary not specified

Work location: Melbourne | Eastern Metropolitan

Selection Criteria

Applicants should provide evidence of their experience and ability to meet the following selection criteria.  

 

Communication and Interpersonal Skills: 

Demonstrated ability to communicate empathetically and effectively with a range of stakeholders, including young people and families in need. 

 

Organisational and Administrative Skills: 

Strong organisational skills with attention to detail, particularly in triaging and managing multiple wellbeing-related queries. 

 

Professionalism and Confidentiality: 

Proven ability to handle sensitive, challenging and complex matters discreetly and professionally.

 

Technical Proficiency: 

Competence in Microsoft Office suite and experience with healthcare or educational software systems. 

 

Commitment to School Community Values: 

Enthusiasm for contributing to a positive and inclusive school environment, aligned with BHS¿s values. 

Role

Balwyn High School (BHS) is a leading Victorian Government school, known for its outstanding academic performance, diverse school programs, and robust staff development culture. The Administration Officer for the Wellbeing Team will play a critical role as the first point of contact for students, parents, staff, and external agencies seeking support from the school's wellbeing services. 

 

This position combines general administrative responsibilities with a specific focus on triaging wellbeing-related queries and directing them appropriately to the school's team of wellbeing professionals, including leading teachers, psychologists, social workers, and occupational therapists. 

 

The successful candidate will demonstrate empathy, discretion, and excellent organisational skills to manage sensitive situations effectively in a busy working environment. They will collaborate closely with the Wellbeing Team to ensure timely and appropriate support for all members of the school community. 

Responsibilities

Key Responsibilities 

Wellbeing Support Coordination: 

Act as the initial point of contact for wellbeing-related queries from students, parents, staff, and external agencies. 

Triage issues to appropriate wellbeing team members (e.g., psychologists, social workers). 

Maintain an up-to-date referral log and track resolution of wellbeing queries. 

Reception and Communication: 

Greet and direct visitors, answer calls, and respond to queries with a focus on wellbeing services. 

Liaise with external agencies to coordinate support for students. 

Administrative Support: 

Provide routine clerical and administrative assistance, including maintaining wellbeing-related records, data-input and correspondence. 

Support the organisation of wellbeing-related events, programs, and staff professional development. 

Confidentiality and Sensitivity: 

Handle all interactions with the utmost confidentiality and professionalism. 

Ensure compliance with privacy policies and maintain sensitive documentation securely. 

General School Administration: 

Provide ad-hoc administrative support to the broader Finance and Administration Team. 

Assist with general school processes, including camp and event administration, as required. 

Any other duties as directed by the Principal Team. 

Who May Apply

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

EEO AND OHS Commitment

Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.

The Department of Education is committed to the principles of equal opportunity, and diversity and inclusion for all. We value diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of family friendly, supportive, safe and harassment free workplaces is essential to high performance and promotes flexible work, diversity and safety across all schools and Department workplaces. It is our policy to provide reasonable adjustments for persons with a disability (see Workplace adjustment guidelines).

Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islanders from the Koorie Outcomes Division (KOD) via marrung@education.vic.gov.au

Child Safe Standards

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:

 https://www2.education.vic.gov.au/pal/child-safe-standards/policy

DE Values

The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:

 https://www2.education.vic.gov.au/pal/values-department-vps-school-employees/overview

Other Information

Applicants are free to structure applications in any manner they choose, but must ensure that the following are included: 

  1. A specific response to all the selection criteria and position details.  It is suggested that applicants limit their response to no more than 3 pages.  
  1. The names and contact details of up to three referees who can provide information regarding the applicant in relation to the selection criteria. 

Conditions of Employment

  • All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
  • Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
  • A probationary period may apply during the first year of employment and induction and support programs provided.
  • Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx

Location Profile

Information about Balwyn High School, its ethos, programs, the Strategic Plan 2021 - 2024, Vision, Values and Mission Statement can be found at our website: www.balwynhs.vic.edu.au

Administration Officer (Wellbeing)

Job type:

Full time / From 28/01/2025 - 10/07/2025

Job classification:

Ed Support Level 1-Range 2

Contact:

Lara Messom | 03 9862-4108

Administration Officer (Wellbeing)