• Monash Medical Centre, Clayton Emergency Department


• Healthcare Administration

About Monash Health  

As the largest public healthcare services provider in Victoria, Monash Health provides integrated health care services available to over 1.3 million people, representing 32% of the population of greater Melbourne.  Further extending our newborn and children’s specialties, in early 2017 we opened a new 230 bed dedicated Children’s Hospital, co-located with Monash Medical Centre, Clayton. Victoria’s largest healthcare service and one of only four accredited Academic Health Science Centers in Australia.

About the Emergency Department at Monash Medical Centre

Our Emergency Department at Monash Medical Centre, Clayton is responsible for over 85,000 emergency presentations annually.  With a mixed paediatric and adult treatment area. The department has 72 cubicles including seven resuscitation cubicles, decontamination facilities and three isolation rooms.

About the role

Your desire to help others, especially in urgent situations will be well met by this job. You will be the first contact for many visitors to our emergency area.  Your shifts will pass quickly in this busy environment as you respond to the varying needs of our visitors.

• Registering patient information


• Admissions, discharges and transfers


• Administration and other clerical tasks

About you

We will put to work your customer service skills and ability to remain helpful in what can be a demanding environment.  You understand the ED is a fast paced, sensitive and frequently changing environment, with that we will offer comprehensive training that will fully prepare you.

• Exceptional interpersonal and communication skills


• Have a desire and passion to learn new systems and process


• Medical terminology (advantageous)


• Experience with EMR (FirstNet) and iPM (advantageous)


• Advanced keyboard skills


• Ability to multitask in a busy environment


• Exceptional, effective communication skills

What you need

• Proven healthcare administration experience


• Subject to a clear a police check


• Current working with children’s check


• Full vaccination record

What’s in it for you?

• Salary packaging


• On-site Fitness Centre


• On-site car parking


• Free lifestyle management seminars (superannuation, retirement, etc)


• Discounts on Private Health Insurance, Banking and selected Dell products!

How to Apply

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.

Existing Monash Health Employees should apply using your Monash Health employee account. For any queries regarding employee accounts contact Recruitment Services by email – recruitment@monashhealth.org. 

Offers of employment can only be made once all required probity checks have been completed.  These include:

• reference checks;


• a clear Police Check conducted within the last three months;


• a current Victorian Employee Working with Children’s Check (or proof of payment for same);and


• proof of immunisation.

A request to conduct probity checks does not guarantee that an offer of employment will be made.

As part of our selection process, you may be invited by email to participate in an on-camera video interview.

Under the Victorian Public Health orders, all employees working within the Public Health system must be fully vaccinated against COVID-19 and are required to provide acceptable evidence of their vaccination status.  The current orders require evidence of three doses.
All applicants to positions with Monash Health will need to upload acceptable evidence of full vaccination against COVID-19 as part of their application.  Acceptable evidence is a copy of your Immunisation History Statement or your COVID-19 Digital Certificate, which can be accessed via MyGov.