Administrative Officer / Reception

Job posted: 11/09/2023
Applications close: 31/03/2024 (Midnight)
39 days remaining

39 days remaining

Job Description

Location: Western Region | Horsham

Job type: Casual

Organisation: Grampians Health

Salary: Salary not specified

Occupation: Administration/Secretarial

Reference: 17620

Reference: 17620

Occupation: Administration/Secretarial

Salary Range: Salary not specified

Work location: Western Region | Horsham

Reception/ Administration Assistant
Casual Pool 
Grade 1A (HS1A) $27.75

About Grampians Health

Grampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term.

This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future.

A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region.

Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services.  This means your career will be as diverse and rewarding as you strive to be.

About the role

Applications are invited from experienced administrative workers to join our professional team. The primary purpose of this position is to provide cover for personal / annual leave for current roles and can include working individual shifts and week blocks. Shifts can include 24 hours, 7 day per week, including public holidays, across numerous departments. The Reception/ Administration Assistant will perform day-to-day administrative duties and requires a strong focus on customer service skills including a pleasant welcoming manner and the ability to relate appropriately to a broad range of people.

Skills and experience


  • Well-developed communication and interpersonal skills
  • Pleasant and courteous telephone manner
  • Ability to maintain a high level of confidentiality
  • Demonstrated computer literacy skills including Microsoft Word and Excel and willingness to be trained in the specific programs required
  • Demonstrated ability to prioritise effectively, use initiative and maintain accurate records
  • Well developed time management and work process skills


  • Recent clerical experience in a similar role
  • Qualifications in Business Administration
  • Experience working with switchboards
  • Experience with cash handling, EFTPOS

Grampians Health Culture & Benefits

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

  • Flexible work arrangements and purchase leave opportunities
  • Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
  • Staff rewards and recognition programs
  • Professional development and education programs
  • Employee Assistance Program
  • Comprehensive orientation program
  • Flexible rostering
  • Opportunities for career progression
  • Free parking

Horsham Region
Located on the banks of the Wimmera River, Horsham is the retail, business & service centre of the Wimmera region.  With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play.  With all the facilities that you would expect from a regional city, Horsham offers affordable housing, education and accessible community services alongside a vibrant combination of food, art, shopping, culture and nature.

With legendary natural attractions such as the Grampians National Park, world renowned Mount Arapiles and the Little Desert National Park nearby, there are many amazing natural features to see and explore.  Food lovers will delight in the opportunity to sample from the restaurants, markets and cellar doors of some of Australia’s best and most awarded venues.

If you are dreaming of a career change with country lifestyle, and want to swap expensive urban dwelling for stunning natural landscapes, Horsham is the place for you.

How to apply

Click APPLY or contact Rebecca Bull, Main Reception Manager on 03 5381 9353 for a confidential discussion.

All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.

Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.

Administrative Officer / Reception

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Rebecca Bull - 03 5381 9353

Administrative Officer / Reception