Adoption Support Officer

Job posted: 03/07/2024
Applications close: 17/07/2024 (Midnight)
4 days remaining

4 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Justice and Community Safety

Salary: $56,834 - $72,985

Occupation: Administration/Secretarial

Reference: VG/DJ1933JULY2024

Reference: VG/DJ1933JULY2024

Occupation: Administration/Secretarial

Salary Range: $56,834 - $72,985

Work location: Melbourne | CBD

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

  • Utilise your administration expertise to provide support and advice to the Adoption Operations branch
  • Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service
  • VPS Grade 2: $56,834 - $72,985 plus superannuation.

About Us:

Adoption Services is part of the Civil and Enforcement Services Group of the Department of Justice and Community Safety.

Adoption Services delivers a range of services under the Adoption Act 1984, including counselling to people considering placing a child for adoption, assessing people to be approved to adopt a child from Victoria or overseas, and providing records to people who have been affected by past adoptions.

The Adoption Support Unit is instrumental in providing high quality administrative support to ensure these client services are delivered. Working within a small team, the Adoption Support Officer is responsible for data management, record searching and retrieval, and contributing to overall operational ease within multiple Adoption Services programs. Adaptability to new tasks, attention to detail, and a demonstrated ability to communicate effectively underpin success in this role.

About the Role:

The role of an Adoption Support Officer involves providing administrative and operational support to Adoption Services through data entry and record retrieval and assessing and processing a high volume of queries and applications.

Some of your duties will include:

  • Demonstrating a commitment to departmental values.
  • Maintaining office supplies and procedures, such as mail distribution.
  • Using a variety of IT systems to manage client and other data.

To learn more about this role before applying, please read the attached position description.

About You:

As an ideal candidate, you will possess:

  • Experience within a service-oriented environment.
  • Ability to quickly acquire knowledge of procedures and systems.
  • Working knowledge of Microsoft Word, Excel, Dynamics 365, TRIM, and Outlook.
  • Demonstrated knowledge in managing sensitive client information.


  • A relevant degree, tertiary qualification or vocational certificate is desired.

How to Apply:

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.


  • For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.
  • For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.



The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Adoption Support Officer

Job type:

Full time

Job classification:



Stella Carroll on 0457 349 054 | stella.carroll@justice.vic.gov.au

Adoption Support Officer