Advanced Case Manager - Dandenong or Cranbourne (CCP4)

Job posted: 08/10/2020
Applications close: 26/10/2020 (Midnight)
4 days remaining

4 days remaining

Job Description

Location: Melbourne | Southern Metropolitan

Job type: Full time

Organisation: Department of Justice and Community Safety

Salary: $85,279 - $96,759

Occupation: Prison and Corrective Services

Reference: DOJ/8493

Reference: DOJ/8493

Occupation: Prison and Corrective Services

Salary Range: $85,279 - $96,759

Work location: Melbourne | Southern Metropolitan


  • Full time, ongoing and fixed-term roles based in either Dandenong or Cranbourne
  • Play a critical role in helping support community safety, managing a caseload of complex offenders
  • Salary range $85,279 - $96,759 per annum plus superannuation

About us

Community Correctional Services (CCS) is a state-wide service providing for the management of offenders on court orders, serious sex offenders on post sentence supervision and prisoners on parole.  In this role CCS helps offenders break the cycle of offending, ensures court and parole order conditions are met and, where they are not, prosecutes breaches in court or engages the Adult Parole Board.

About the role

As an Advanced Case Manager, you will manage a caseload of complex and high-risk offenders on court orders who have completed part of their sentence in custody. Using evidence-based frameworks, you will deliver dynamic practice in the case management of offenders with complex needs and those who have committed serious offences including ensuring effective assessment, planning, intervention and review. Furthermore, you will motivate and influence individuals in the case management process, modelling pro social behaviours and draw on offender strengths based approaches.

Other elements of the role include:

  • contributing to a strengthened and integrated through-care approach for offenders transitioning from prison onto court orders, through close partnerships with internal and external stakeholders
  • encouraging offenders to be take ownership, accountability and responsibility to organise necessary appointments with other services required (such as Centrelink, housing, and medical appointments).
  • linking offenders with services, including alcohol and other drugs (AOD), mental health, housing, and mental health
  • producing written reports with appropriate analysis and recommendations to senior stakeholders and other standard documents in line with procedural guidelines
  • acting as a mentor for junior members of the team

About you

To be successful in this role you will:

  • Possess knowledge and experience in applying best practice case management frameworks, ideally within a forensic setting
  • be a strong communicator, where you can adapt your communication style accordingly
  • have a non-judgemental attitude, treating offenders with respect as members of our community
  • be comfortable working in a team environment, assisting other team members to work on shared goals
  • demonstrate strong stakeholder engagement with the ability to influence and negotiate at all levels
  • ideally have exposure to complex groups such as homelessness, drug and alcohol, and child protection
  • have the ability to practice ‘self-care', maintain a work/life balance, and reach out to colleagues, mentors, managers or external providers (including EAP) if required.

For more details regarding this position, please contact:

Kelly-Rosa Sinclair - Acting Manager, Court Practice - Dandenong on 0428 228 447.

Teresa Smith - Manager, Court Practice - Cranbourne on 0428 203 784.

Why work with us?

  • You will join a strong working, transparent and collaborative team environment
  • Opportunity for promotion and development within CCS and the greater department
  • The hands on experience you will gain working with a complex cohort of individuals
  • You are provided with a safe environment, with safety precautions in place in the rare case of any threat or danger arises
  • Our team celebrate success and acknowledge achievements of individuals and the team
  • You have the option of partaking in further education funded by the department, where we offer training to complete your Certificate III in Correctional Practice. If you choose to partake in this study, you are expected to complete the certificate during working hours (as opposed to in your personal time). You are also provided with a mentor to support you.

How to apply

Please click the Apply button at the bottom of this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

During the COVID-19 pandemic all of our assessment processes will be facilitated remotely using online tools to ensure the safety and wellbeing of our candidates and staff. Should you progress through the process, the Recruitment Services Team will communicate with you as to which tool(s) will be used. The role will be performed remotely for candidates who are successful in securing a position with us and induction training will also be completed online.


Advanced Case Manager - Dandenong or Cranbourne (CCP4)

Job type:

Full time

Job classification:



Kelly-Rosa Sinclair - A/ Manager, Court Practice | 0428 228 447

Advanced Case Manager - Dandenong or Cranbourne (CCP4)