Conciliator (VPSG4)

Job posted: 03/04/2024
Applications close: 17/04/2024 (Midnight)
5 days remaining

5 days remaining

Job Description

Location: Melbourne | CBD

Job type: Casual

Organisation: Department of Government Services

Salary: $92,332 - $104,762

Occupation: Regulatory Governance and Compliance

Reference: VG/1786786

Reference: VG/1786786

Occupation: Regulatory Governance and Compliance

Salary Range: $92,332 - $104,762

Work location: Melbourne | CBD

About us 

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.  

About the role 

Part of the Customer and Regulatory Services division, Dispute Services is a multi-dispute agency which includes Domestic Building Dispute Resolution Victoria (DBDRV) and Dispute Settlement Centre Victoria (DSCV).

Multiple exciting opportunities exist for accredited mediators under the National Mediation Accreditation Standard (NMAS) to support the operation of DBDRV on a casual basis as Conciliators. As a member of our diverse panel of independent conciliators and subject matter experts, you will be called upon on a case by case basis to conciliate disputes before our service.

Conciliators play a central role in ensuring the effective provision of dispute resolution services for homeowners and building practitioners across Victoria. Reporting to the Assistant Manager Client Services, Conciliators will work with DBDRV Lead Officers and Dispute Resolution Officers to support the resolution of building disputes, including conflicts related to construction, alterations and renovations, extensions and demolitions.

Conciliators facilitate in person, on-site and online conciliation sessions, to assist clients towards the efficient and sustainable resolution of disputes. Using their expertise and knowledge of conflict resolution strategies, Conciliators use domestic building assessment reports and other supporting documentation to assist clients in drafting detailed records of agreements and recommendations regarding Dispute Resolution Orders as appropriate.

About you 

To be considered for the role, you must be able to demonstrate: 

  • National Mediator Accreditation and conciliation experience
  • Ideally a working knowledge of relevant legislation and Acts, including the Domestic Building Contracts Act 1995.
  • Conciliation and dispute resolution experience, including the assessment of disputes, case management, facilitative settlement and ability to provide expert advice.
  • A relevant tertiary qualification is highly desirable.

For specific responsibilities please review the attached position description. 

This position is only open to applicants with relevant rights to work in Australia. 

How to apply 

Apply before the advertised closing date 11:59pm on Wednesday, 17 April 2024. All applications should include: 

  • a resume; and 
  • a cover letter which addresses the key selection criteria (within three pages) 

In accordance with the Jobs and Skills Exchange Policy, Victorian Public Service employees are required to apply via the JSE for primary consideration access. 

Other relevant information 

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.  

Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check. 

DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role. 

Conciliator (VPSG4)

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Luke Cust, Assistant Manager Client Services | 0477 612 619

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Conciliator (VPSG4)