Help deliver access to justice to the most vulnerable members of our community by joining our team in Civil Justice

• Full time ongoing position available
• Salary based on experience, range: $59,877 - $76,425 plus super
• Up to $15,900 in salary packaging and hybrid WFH & office model

About the role:
We are seeking a highly motivated individual to provide legal administrative support services, including typing, data entry, file management, and client liaison. You will document client inquiries and provide referrals to specialists as necessary and provide information and referrals about Victoria Legal Aid's services. You will also update and maintain client database and case management system and schedule client appointments, including virtual and phone meetings. Additionally, you will assist with improving work practices and assist with financial administration tasks.

This role is based at our Melbourne CBD office on Wurundjeri Country

About you:

As our ideal candidate, you will possess:

• Extensive knowledge as a Legal Assistant in a legal environment.
• Demonstrated skills to provide administrative support including excellent organisational skills and the ability to prioritise workloads and meet tight timelines.
• Demonstrated ability to provide client-focused services in a complex, confidential and sensitive environment.
• Good interpersonal skills and able to communicate easily with people from many backgrounds, including clients who are often people who are socially and economically disadvantaged, people with a disability or mental illness, children, the elderly and people from culturally and linguistically diverse backgrounds.
• Sound problem solving and decision-making skills to ensure that clients and other members of the public receive efficient and effective delivery of VLA services.
• A positive and can do attitude towards helping and assisting stakeholders and clients to develop well thought out processes.

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

About Victoria Legal Aid:
We provide legal representation to those who need it most. With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee benefits:

• Focus on work-life balance including flexible working arrangements
• Hybrid work from home & office model
• Training and professional development opportunities
• Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
• Opportunity to join Myki Commuter Club(and salary package the cost)
• Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office)

How to apply:
To be considered for this role, please submit a current resume and completed candidate application form (listed within the file attachments).

If you require adjustment to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.

For further information review the attached position description or contact Suzana Spremo, Administrative Services Manager (03) 9269 0107 & Lorena Ostos, Administrative Services Manager on (03) 9269 0355.

No agency applications will be accepted.

Applications close by 11.59pm on Sunday 19 May 2024.

Other relevant information:
It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.