Seeking an experienced Operations Manager to support our Youth Crime leadership team to ensure the efficient and effective delivery of services.

• Full time max term position up to 3 years (part-time applications considered)
• Salary range: $98,902 - $123,624 (pro rata) + super + salary packaging
• Supportive team and hybrid WFH & office model

About the role
Victoria Legal Aid (VLA) is seeking for a seasoned Operations Manager to support the efficient and delivery of Youth Crime services across Victoria. Reporting to the Associate Director, you will manage workforce planning and rostering, driving service improvements.

Your role will involve coordinating Youth Crime operations and managing key projects, aligning them with VLA's strategic goals, to better meet the legal needs of clients and community, and improve outcomes for children and young people through a coordinated and holistic service approach.

This role is based at our Melbourne CBD office, on Wurundjeri Country.

About you
As our ideal candidate, you will possess:

• A strong background in coordinating both operational and strategic initiatives, ideally within a legal or similarly complex environment.
• The ability to analyse complex datasets and derive actionable insights to solve problems and improve service delivery.
• Highly developed interpersonal and communication skills, with the ability to negotiate effectively and build strong relationships with diverse stakeholders.
• Experience coordinating administrative and support services, particularly within a legal practice or related field.
• A deep understanding of social justice issues, with a demonstrated commitment to supporting First Nations people and communities within the justice system.

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

About Victoria Legal Aid
We provide legal representation to those who need it most. With over 1400 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee benefits

• Focus on work-life balance including flexible working arrangements 
• Modern offices (including free gym and end-of-trip facilities at our CBD office) 
• Training and professional development opportunities 
• Excellent salary packagingoptions including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing 
• Opportunity to join Myki Commuter Club (and salary package the cost) 
• Access to discounted Private Health Insurance 

How to apply
Please provide a current resume and cover letter addressing the Key Selection Criteria in the attached position description.

If you require workplace adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.

For further information review the attached position description or contact Lauren Rolfo, Recruitment Specialist on (03) 9269 0225 or recruitment@vla.vic.gov.au, or Amanda Carter, Associate Director, Youth Crime on (03) 9280 3855.

Applications close by 11.59pm on Sunday 8 December 2024.

VLA is committed to putting the safety and wellbeing of children first.