About us 

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.  

About the role 

The Platform Administrator will work with the Operations Lead and the CCP team to provide day-to-date operational administration of the technology platform and systems. This role will assist with managing the routine IT requests, system tickets, application support, and general IT support.

Experience with SAP software and solutions is critical for this position.

Key Accountabilities include

• Configure and maintain organisational IT systems to ensure that business goals and objectives are met.
• Collaborate with internal stakeholders to collate requirements and turn them into scalable and maintainable solutions
• Conduct QA testing to mitigate bugs and defects
• Ongoing developments of training of end users in how to use systems to meet best practice standards through all mediums

About you 

To be considered for the role, you must be able to demonstrate: 

• Management and organisational expertise in a diverse and dynamic environment and a passion for service excellence.
• Excellent knowledge and understanding of robust product management and delivery frameworks.
• Demonstrated capacity to manage and develop large multi-disciplinary teams to deliver a high-quality product to clients across business areas and deliver timely and high impact outcomes.
• Experience with formal project management
• Proven high-level interpersonal, representational and communication skills, including the ability to influence and negotiate effectively at senior levels, and a proven capacity to develop effective relationships with a range of stakeholders.
• Demonstrated experience in conceptual analysis and strategic thinking, including the ability to synthesise themes from complex and diverse information sources and produce influential advice.

Mandatory requirements

• A relevant qualification would be an advantage.
• Experience with SAP software/platforms

For specific responsibilities please review the attached position description. 

This position is only open to applicants with relevant rights to work in Australia. 

How to apply 

Apply before the advertised closing date 11:59pm on Wednesday, 11 December 2024. All applications should include: 

• a resume; and 
• a cover letter which addresses the key selection criteria (within three pages) 

In accordance with the Jobs and Skills Exchange Policy, Victorian Public Service employees are required to apply via the JSE for primary consideration access. 

Other relevant information 

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.  

Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check. 

DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.