About the role
The role is responsible for raising patient accounts across Grampians Health and will also be required to follow up on outstanding debts. The role will also be responsible for educating both clinical and non-clinical staff on billing issues in order to achieve maximum benefit for Grampians Health. This is a permanent part time role of 32 hours per fortnight and is based in Stawell.

Key Responsibilities

• Review patient admissions documentation for accuracy and completion
• Raise patient accounts across various platforms
• Liaise with doctors and admission teams around following policy and procedures
• Follow up overdue and short payments

Skills and experience
Experience in customer service or administration within a health service, and excellent organisational skills are essential. Additionally, knowledge of medicate and private health insurance procedures would be desirable.

Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Staff rewards and recognition programs
• 5 weeks annual leave per year

Stawell Region
Stawell is a small town, with a big heart. Life is lived here at a slower pace, it's perfect for people who are wanting to get away from big cities and unwind. We have beautiful wildlife and numerous hiking trails, you will never outgrow this place and its wonders. Stawell is only a 45-minute drive to Horsham, where you can have the opportunity to dine from restaurants, farm gates and cellar doors of some of Australia's best and most awarded venues.

If you are dreaming of a career change with stunning natural landscapes to enjoy, Stawell is the place for you.

How to apply
Click APPLY or contact Harpreet Kaur, Manager - Private Billing, on 03 5330 5132 for a confidential discussion.

All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.

Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.