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Reception and Administration Support (VPSG2)

Job posted: 07/06/2021
Applications close: 22/06/2021 (Midnight)
3 days remaining

3 days remaining

Job Description

Location: Melbourne | Western Metropolitan

Job type: Part time

Organisation: Department of Education and Training

Salary: $53,946 - $69,276

Occupation: Administration/Secretarial

Reference: VG/DET/SRSG/20004475A

Reference: VG/DET/SRSG/20004475A

Occupation: Administration/Secretarial

Salary Range: $53,946 - $69,276

Work location: Melbourne | Western Metropolitan

The Reception and Administration Support Officer performs key administrative functions in the Region. This position is the first contact point for all internal and external communications, including utilising Genesys system to manage all phone and email contact.

The primary purpose of this position is to assist in facilitating the achievement of the Department of Education and Training's priorities, aims, and objectives through the provision of support services to local Regional staff, wider departmental stakeholders, external community stakeholders and the general public. 

The role reports to the Administration Manager, and is paramount in maintaining the Department's existing and developing relationships and is one of the key supporting resources in local regional offices. The role of Reception and Administrative Support is to be first and foremost a welcoming presence for all visitors, internal and external, ensuring that the processing of all information received daily is completed timely and accurately in accordance with the current Department policies and procedures.

In addition, the role also requires a motivated, well-organised incumbent who can prioritise their workload based on demand, escalate in a timely professional manner if and as required and have the ability to recognise when assistance needs to be sought.  It is recognised that the role is critical to the effective operations of the Department and by their very nature, these roles involve periods of sustained independent work, as well as frequent and varied contact with all members of the Department and community. 

The role demands flexibility and the ability to work in a highly collaborative and supportive way with all other members of the Administration team, performing many and varied tasks which will involve discretion, confidentiality and initiative.

For more details regarding this position please see attached position descriptions.

Department of Education and Training is committed to diversity. The Department places considerable effort and resources into responding to the needs of staff with a disability. People from disadvantaged groups are encouraged to apply for this position. If you require assistance, with the recruitment process, have accessibility or adjustment requirements, please communicate with the contact person listed on this job advertisement or contact the People Division via email: vps.hr.services@edumail.vic.gov.au

Information about the Department of Education and Training's operations and employment conditions can be obtained from the following websites: www.education.vic.gov.au and http://www.education.vic.gov.au/hrweb/Pages/default.aspx.

Reception and Administration Support (VPSG2)

Job type:

Part time

Job classification:

VPSG2

Contact:

Michael Klavins | 03 7022 0434

Reception and Administration Support (VPSG2)