As Records & Information Management Administrator, you support the development, implementation and ongoing maintenance of our records and information management program. You are responsible for the timely provision of day-to-day record and document management operations, the provision of non-technical EDRMS and associated systems development and administration, end user training and support, and the broad support of our people in the use of content across the information management lifecycle.

Records and Information Management Administrator, Information Technology

Ongoing, Full-Time

About VMIA

Victorian Managed Insurance Authority (VMIA) is the Victorian Government's insurer and risk adviser, covering the people and projects that help Victorians thrive. We're an agency in the Department of Treasury and Finance portfolio established under the Victorian Managed Insurance Authority Act, and report to the Assistant Treasurer.

We provide insurance and risk advice to government departments and agencies, with more than 4,600 clients ranging from small community service organisations to public hospitals, schools, and core service providers. We also provide domestic building insurance to builders, giving Victorian homeowners peace of mind for building projects valued over $16,000.

We help our clients prepare for, prevent, or reduce the impact of harm. When things don't go to plan, we help clients restore services and recover quickly.

Our unique perspective across Victorian Government clients provides an opportunity for learning and development across the risk and insurance industry as well as the broader public sector, creating deeper connections with our clients, and a shared understanding of best practice in our fields of expertise.

Your role

As Records & Information Management Administrator, you support the development, implementation and ongoing maintenance of our records and information management program. You are responsible for the timely provision of day-to-day record and document management operations, the provision of non-technical EDRMS and associated systems development and administration, end user training and support, and the broad support of our people in the use of content across the information management lifecycle.

Your role reports to the Head of Information and Knowledge Management in the Information Technology Division.

How you'll make an impact

• Support and educate teams and business users in records and information management principles, processes, practices, and compliance
• Assist in administering the Micro Focus Content Manager system and business records management functions including registrations, closures, storage, retrieval, archiving and destruction
• Contribute to continual improvement of processes and solutions in the records and information management domain
• Assist in daily operational activities of the Information & Knowledge Management Team
• Take a customer-centric approach to delivery of services and solutions that add value

Who you work with

• You collaborate with the Records Manager to develop and implement a records program that eases the recordkeeping burden on VMIA staff whilst enabling compliance with the Public Records Act 1973.
• You work with all users of the records and information services and the EDRMS
• You work with the Information and Knowledge Management team and other teams across the Information Technology Division to collaborate on service delivery, issue resolution and improvement opportunity.
• You build and maintain effective relationships with 3rd party service providers to obtain optimum outcomes for VMIA.

About you

• You will have demonstrated experience using Micro Focus Content Manager or similar applications
• Knowledge and understanding of record management practices, policies, and procedures
• Exposure to a range of digital tools, such as MS365, SharePoint and/or similar
• You will have a history of high-quality client / customer service and are empathetic to client needs.
• You have well developed communication skills, a thirst for knowledge and are open to development and change opportunities
• You are a self-starter with the proactiveness to step in and help the team
• You will have a desire and willingness to learn and upskill
• Ability to think creatively and implement innovative and effective solutions.

We encourage people from all gender identities, Aboriginal and Torres Strait Islander cultures, with disabilities, and from culturally diverse backgrounds to apply.

Please let us know of any accessibility needs to be considered during the recruitment process.

Why work with us?

• We're known for our incredible culture and sense of community – and an employee value proposition that makes our people proud.
• We reward innovation, best practice thinking and collaboration. We're industry leaders in diversity and inclusion, are passionate about gender equality, and encourage and enable our people to bring their whole selves to work.
• We were leaders in working flexibly even before COVID-19. Now, we operate in a hybrid environment, with a suite of events and activities to connect us even when we're apart. We'll continue to work from where it makes sense to, with flexible arrangements that deliver for our clients and work for our people.
• We offer programs, subsidies and leave options to support the wellbeing of our people and invest in their development and growth.

How to apply

If we've sparked your interest, introduce yourself by submitting a cover letter addressing your suitability for this role and why a role at VMIA appeals to you along with your CV.

Applications without a cover letter will not be considered.

Should you be successful for the first round of shortlist, one of our Talent Acquisition Specialists will guide you through our process and next steps.

For more information, refer to the job description, alternatively, contact Faith Yego, Talent Acquisition Adviser at careers@vmia.vic.gov.au, or visit our careers page.

Other relevant information

Preferred candidates will be required to undertake pre-employment screening including a national police check, probity, and misconduct screening.

Additional Information

VMIA is supportive of hybrid working arrangements.

Mandatory Vaccination Directions

VMIA will comply with any applicable pandemic orders, public health order, directions, or laws regarding the recording and holding of vaccination information about workers who are, or may be, scheduled to work outside their ordinary place of residence.

Applications close 5pm Sunday 26^th June 2022.