Recovery and Support Advisor (See Advertisement)

Job posted: 20/06/2022
Applications close: 04/07/2022 (Midnight)
2 days remaining

2 days remaining

Job Description

Location: Geelong

Job type: Full time / Ongoing - full time

Organisation: WorkSafe

Salary: Salary not specified

Occupation: Insurance and Superannuation

Reference: VG/459390006

Reference: VG/459390006

Occupation: Insurance and Superannuation

Salary Range: Salary not specified

Work location: Geelong

$113,092 per annum + superannuation Permanent, ongoing role – multiple opportunities available Hybrid, flexible working options Want to play a role in shaping how the recovery of Victorian workers is supported? As we continue to build our dynamic and highly focused team, we have new opportunities for you to partner with workers in their recovery journey and to return to life.

About the role

The Claims and Recovery Support division has been created within WorkSafe to focus on supporting the recovery and the social and work participation of injured workers. This division will be transforming how we provide support and service to injured workers to improve the outcomes they achieve. As part of this, we will help shape the future Recovery Service Model for the Victorian Workers Compensation scheme.

Our division's focus is on providing a contemporary, person centred approach to partner with our workers to support them achieving their recovery and return to life goals.

As the successful candidate you will

  • Manage your own portfolio of injured workers who have significant biopsychosocial factors, taking a holistic view of their situation, and adopting a person-centred approach to support their recovery
  • Develop trusted relationships with injured workers and their support networks (e.g., family, health providers etc.)
  • Meet and visit injured workers as required and develop recovery goals and plans to achieve them
  • Identify opportunities and motivate injured workers into new quality services and eventually reduce dependency of the scheme as they close in on their goals of recovery and return to work goals
  • Collaborate across the division and WorkSafe Victoria to help shape the future Recovery Service Model for the Victorian Compensation scheme.

Please ensure you take a look at the Position Description provided for additional information on accountabilities for this role. www.wemake.worksafe.vic.gov.au

About you

You have a successful track record in case management and have a genuine interest in your client's well-being and journey to achieve their goals. You take a holistic view of your workers situation, addressing biopsychosocial factors and adopting a person centred approach to support improved outcomes. You are a people person and can deal with ambiguity and can change your communication style to suit an individual. You are motivated to transform the way services are delivered to injured Victorian workers. Additionally, you will possess the following skills and experience:

  • 2 years' experience of complex case management skills within a personal injury, health, social services, rehabilitation, medical or disability context
  • High level of professional resilience
  • Ability to build rapport and empathy with injured workers and their support networks
  • Ability to handle challenging situations and to act a professional and responsive manner
  • Effective communication, negotiation, influencing and conflict resolution skills

Qualifications (Highly Desirable)

  • Relevant tertiary qualifications and/or equivalent experience in case management, rehabilitation, nursing, allied health, occupational rehabilitation, disability, social services or other relevant field
  • Valid Victorian Driver's License

What's next?

Applications close 11:00PM, Monday 4th July 2022. Click the link to apply, and join us in making a difference to Victorian lives.

Only people with the right to work in Australia may apply for this position. You may be required to undergo a National Police Check (and Medical Assessment) as part of the recruitment process.

Candidate screening may take place prior to the advertisement closing, so get your application in.

For further enquiries please contact Gen Brady (03 7065 1817) or Emma Grant (03 7065 1821).

Recovery and Support Advisor (See Advertisement)

Job type:

Full time / Ongoing - full time

Job classification:

See Advertisement


Alison Forbes | alison_forbes@worksafe.vic.gov.au

Recovery and Support Advisor (See Advertisement)