Senior Advisor RTW & Compensation Management (See Advertisement)

Job posted: 13/05/2024
Applications close: 26/05/2024 (Midnight)
6 days remaining

6 days remaining

Job Description

Location: Melbourne | Eastern Metropolitan

Job type: Full time

Organisation: Ambulance Victoria

Salary: Salary not specified

Occupation: Human Resources

Reference: AV/1793726

Reference: AV/1793726

Occupation: Human Resources

Salary Range: Salary not specified

Work location: Melbourne | Eastern Metropolitan

Senior Advisor RTW & Compensation Management (Full Time, Permanent)

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life.

We are seeking a Senior Advisor RTW & Compensation Management to provide specialist advice, planning and implementing best practice strategies and initiatives for the management of claims and complex injuries to optimise health outcomes for injured employees and minimise costs to Ambulance Victoria.

This is a Full Time, Permanent position currently based at Doncaster Headquarters with WFH/Hybrid options available.

About the role

Reporting to the Senior Manager Recovery, responsibilities of this position include, but are not limited to:

  • Lead a collaborative approach with key with internal and external stakeholders including AV's Authorised WorkSafe Agent to strategically develop, implement and report on safe and sustainable return to work outcomes and claims management strategies
  • Research, investigate and provide specialist advice in relation to strategic claims and injury management
  • Undertake project and portfolio responsibilities to drive improved organisational performance from a claims and return to work perspective in accordance with Ambulance Victoria's Health and Safety Action Plan
  • Provide leadership and coaching/mentoring of the Claim Coordinator function to support knowledge sharing to build internal capabilities and ensure the team is working cohesively, consistently and in accordance with AV's policies, procedures and legislative requirements

About you

To be considered for this position you will possess:

  • Relevant tertiary qualification in Occupational Rehabilitation, Workcover Management, Human Resource Management, other related discipline or equivalent experience
  • Experience in providing advice in relation to strategic claims and injury management
  • Leadership experience, with excellent written and verbal communication, and strong interpersonal skills
  • Sound knowledge of relevant ethical protocols, legal considerations, medical terminology, and confidentiality in accordance with the relevant legislation such as the WIRC Act 2013, and FOI Act 1982
  • Experience in dealing with complex and sensitive people related issues in a public or health sector environment
  • Proven skills and demonstrated success in managing complex and/or high risk projects with multiple stakeholders

Working at AV

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. 

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you are ready to be an integral part in bringing our values of Care, Accountable, Respect and Excellence to life at AV, we want to hear from you!

Successful applicants will need to have received the mandated COVID-19 vaccinations and be willing to complete pre-employment screening including references, misconduct and Police Checks.

By applying for this position with Ambulance Victoria, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.

This position is graded at AV5 under the Ambulance Victoria (Management & Administration Staff) Enterprise Agreement 2021.

Hybrid working options are available however it is essential that the successful applicant maintains a presence at our Doncaster headquarters.

The Position Description for this role can be found at the AV Careers website https://careers.ambulance.vic.gov.au


How to apply

Applications should include:

  • Cover letter outlining your experience and interest in the position
  • Current resume
  • A document addressing the selection criteria in the position description

Please submit your application by 11.59pm on 26 May 2024

Please read the document Applying for a position with Ambulance Victoria. For any further queries please contact recruitment via recruitment@ambulance.vic.gov.au or 03 9840 3653.

Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. 


At all levels of our organisation, a diverse and inclusive workforce allows us to deliver Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.


Senior Advisor RTW & Compensation Management (See Advertisement)

Job type:

Full time

Job classification:

See Advertisement


Not provided

Senior Advisor RTW & Compensation Management (See Advertisement)