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Senior Audio Visual Support Officer (VPSG5)

Job posted: 16/10/2020
Applications close: 30/10/2020 (Midnight)
10 days remaining

10 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time

Organisation: Independent Broad-based Anti-Corruption Commission

Salary: $98,396 - $119,052

Occupation: IT and Telecommunications

Reference: 10021_1602820678

Reference: 10021_1602820678

Occupation: IT and Telecommunications

Salary Range: $98,396 - $119,052

Work location: Melbourne | CBD

  • Excellent career opportunity
  • Be part of a small dynamic team making a difference
  • CBD location (currently working from home)


Our organisation


IBAC's work is challenging - we expose public sector corruption and police misconduct and they're serious issues. We front up to this mission each and every day because we all want a public service that acts in the best interests of Victoria.

Our vision and reason for being is the number one reason team members join and stay at IBAC. A Victorian public sector that actively resists corruption is something we whole-heartedly believe in and work towards. Our dedication to fairness and natural justice is clear and tangible.

Our expectations are high; we expect the public to bravely call out corruption and misconduct and the public trust that we will leave no stone unturned in meeting these expectations. We expect our team to work with sensitive information confidentially and respectfully. We understand that if we are to foster a corruption-resistant public sector, we need a workplace built on integrity.


Our team:


We think we're a great group of people to work with but we appreciate an anti-corruption agency isn't for everyone. We work really well with people who are:

  • courageous and up for a true challenge - a vision to create a public sector that actively resists corruption is not for the faint-hearted, especially when our jurisdiction covers the entire Victorian public sector (think police, government departments, state agencies, local councils, schools and universities, public hospitals, parliamentarians and the courts)
  • patient and professional with real staying-power - our projects are complex and can change direction quickly which takes understanding and a real respect for tackling corruption
  • flexible but with a measured and fair approach - we need to be nimble to respond to what's happening in Victoria but we also need to be well considered and treat every aspect of our work with objectivity
  • trustworthy with a keen sense of duty - we need people who can strike the right balance between working with the utmost confidentiality, understanding what you can and can't share but also being open and collaborative across the agency


Your new role:

We have an opportunity for an individual to join our Information and Digital Services Team as a Senior AV Support Officer on a full-time, ongoing basis. Reporting to the Team Leader Digital Services, the role will be responsible supporting internal and external clients with the use and operation of audio-visual conferencing equipment in client spaces for video conferences, meetings and virtual private and public examinations. Duties include, troubleshooting technical issues, the main contact for all customer queries relating to the AV technology and making recommendations on how to improve the service experience. This role is a great opportunity for an individual who is customer focus driven, a team player and is self-motivated and takes pride in their work.


Our requirements / Your skill set:


We are looking for candidates with the below experience and capabilities:

  • A passion for delivering great customer service
  • Strong attention to detail
  • Excellent organisation and time management skills with the ability to multi-task
  • Demonstrated competency in operating audio-visual equipment
  • Driven individual with a positive 'can do' attitude

Apply now:

Your application is a two-step process. You are unable to save partial applications.

Submit your application online using the 'Apply Now' button, making sure you include:

  • a cover letter addressing the Key Selection Criteria in the Position Description
  • a resume no longer than 5 typed pages (in Word format)
  • responses to the screening questions within the application process


Applications close midnight, Friday 30 October 2020

Visit: www.ibac.vic.gov.au for more information.

Senior Audio Visual Support Officer (VPSG5)

Job type:

Full time

Job classification:

VPSG5

Contact:

Human Resources | HRhelp@ibac.vic.gov.au

Senior Audio Visual Support Officer (VPSG5)