The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and wellbeing treatment or accelerating medical research. It’s all part of the way we partner with the community to help every individual lead a healthy life.

About the role: 

Are you:

• Able to utilise a range of inputs to develop digital strategies?
• Able to build consensus around clear and concise business requirements in a complex environment?
• Able to manage competing priorities to deliver timely and fit-for-purpose outcomes across concurrent initiatives?

The Senior Business Analyst works to engage stakeholders at all levels in the development of IT strategies and to make recommendations on strategic technology decisions. Excellent communication skills, up to date knowledge of the technology landscape and an ability to understand varying business processes, pain points and technology needs will be required in the development of the department's digital roadmaps.

The Senior Business Analyst will also work to understand, evaluate and document key business requirements. They will work with a range of internal and external providers to identify & assess solution options, obtain funding and facilitate delivery of effective solutions.

This role requires a dynamic and experienced individual who can adapt to and self-manage across multiple potentially complex concurrent initiatives to deliver timely and fit for purpose outcomes.

About us: 

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.  

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all. 

How you'll make a difference:

Suitable applicants will be able to demonstrate:

Knowledge & Skills

Systems Thinking - Diagnoses trends, obstacles and opportunities in the internal and external environment; understands the linkages between natural systems and communities to inform policy; conceptualises and defines the systems working within the organisation.

Project Management - Consults, liaises with and influences key stakeholders; produces detailed project plans where objectives are clearly defined and action steps for achieving them are clearly specified; monitors performance against objectives and manages project risks and issues; ensures project objectives are met

Organisational Awareness - Understands issues and pressures to which the organisation has to respond; understands the reasons behind the organisational climate and culture. 

Self - Management - Invites feedback on own behaviour and impact; uses new knowledge or information about self to build a broader understanding of own behaviour and the impact it has on others; understands strong emotional reactions and seeks ways to more effectively manage them.

Personal Qualities

Initative and Accountability - Proactive and self-starting; seizes opportunities and acts on them; takes responsibility for own actions.

Relationship Building - Establishes and maintains relationships with people at all levels; promotes harmony and consensus through diplomatic handling of disagreements; forges useful partnerships with people across business areas, functions and organisations; builds trust through consistent actions, values and communication. 

Attention to Detail - Observes fine details; identifies gaps in information; looks for logical sequences of information; highlights practical considerations of plans and activities. 

Drive and Commitment - Enthusiastic and committed; demonstrates capacity for sustained effort and hard work; sets high standards of performance for self and others; enjoys a vigorous and dynamic work environment. 

Flexibility - Adaptable; open to new ideas; accepts changed priorities without undue discomfort; recognises the merits of different options and acts accordingly. 

Teamwork - Cooperates and works well with others in pursuit of team goals, collaborates and shares information, shows consideration, concern and respect for others feelings and ideas, accommodates and works well with the different working styles of others, encourages resolution of conflict within the group.

Qualifications & Specialist Expertise

Qualifications - A tertiary qualification in information technology would be desirable.

Industry recognised certifications and/or training related Business Analysis (e.g. Certified Business Analysis Professional or equivalent) would be desirable

Specialist Expertise - 

• Proven track record of successful outcomes across a broad range of ICT projects, technologies and methodologies within a large organisation.
• Successfully employ an agile mindset and a broad range of structured analysis techniques.
• Successfully engage stakeholders at all levels, builds positive relationships and gains consensus around business requirements and other products.
• Critically evaluate information gathered from multiple sources, decomposes high-level information into details, abstracts up from low-level information to a general understanding and distinguishes user requests from the underlying true needs.

Deliver timely, fit for purpose artefacts appropriate for the need while balancing multiple concurrent initiatives.

To learn more please click ‘Apply' to view the Position Description on the Careers.vic website. 

What we offer: 

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply: 

Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date. 

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. 

All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@health.vic.gov.au. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

Preferred applicants may be required to complete a police check and other pre-employment checks including proof of 3 vaccinations (including booster) against COVID-19. Information provided will be treated in the strictest confidence, in line with our Privacy Policy. 

The Jobs and Skills Exchange (JSE) Recruitment Policy allows for priority consideration for employees who apply through the Jobs Skills Exchange (JSE) jobs board platform. As such, these employees are strongly encouraged to submit their application through the JSE.