At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life. 

We are seeking a Senior Investigator to conduct high quality, timely, people-centred misconduct investigations across AV. 

This is a Full Time, Permanent position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Blackburn in line with our hybrid working model. 

About the role

Reporting to the Senior Manager Investigations, responsibilities of this position include, but not limited to: 

• Conduct end-to-end, people-centred, employee misconduct investigations within tight timeframes, including the preparation of necessary documentation, conduct of investigative interviews, evidence gathering and authoritative report writing on behalf of AV
• Prepare reports and other technical communications on complex issues that provide options for informed decision making within AV
• Provide professional advice and information in both verbal and written form to senior management at AV, demonstrating a high level of knowledge, expertise and analysis
• Build and maintain positive relationships with peers, senior managers and stakeholders, both within and external to AV, to support a fair, safe and inclusive culture at AV 

About you

To be considered for this position you will possess: 

• A degree or relevant industry certification with proven subsequent relevant experience, or an equivalent combination of training and relevant experience in a Workplace Relations or Industrial relations related discipline
• Demonstrated knowledge and understanding of workplace investigations, practices, and development of effective resolution strategies
• Demonstrated experience in building effective relationships with a diverse range of stakeholders and ability to confidently argue complex concepts, negotiating with tact and diplomacy on difficult issues
• Excellent written skills and demonstration of experience in preparing documentation, reports, and recommendations on complex issues which are clear, exhaustive, and provide strong support for a preferred position or action 

Working at Ambulance Victoria

As a valued member of AV, you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. 

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you! 

Important information

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role. 

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks. 

This position is classified AV4 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021. 

The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.

How to apply

Your application is an integral part of the selection process and should include: 

• Cover letter outlining your experience and interest in the position
• Current resume 

Applications must be submitted by 11.59pm (AEDT) on Wednesday 8 January 2025. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted. 

For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact recruitment via recruitment@ambulance.vic.gov.au or 03 9840 3653.

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.