Senior Operations & Response Officer

Job posted: 02/07/2024
Applications close: 16/07/2024 (Midnight)
1 day remaining

1 day remaining

Job Description

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Health

Salary: $106,534 - $128,897

Occupation: Emergency Management

Reference: VG/1805065

Reference: VG/1805065

Occupation: Emergency Management

Salary Range: $106,534 - $128,897

Work location: Melbourne | CBD

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and wellbeing treatment or accelerating medical research. It’s all part of the way we partner with the community to help every individual lead a healthy life.

About the role: 

  • The Senior Operations & Response Officer is responsible for the program management and strategic support/implementation for various policy, business, and information technology systems. These systems are essential for the department to monitor, coordinate, and report on its emergency management obligations.

  • The primary focus of this is to ensure the Emergency Managment Information Technology System (EMITS) and other emergency management information and intelligence systems functionality supports and enables the real time capture and use of intelligence and information to enable a common operating picture for decision makers to make accurate and informed decisions based on situational awareness.

  • The role also contributes to planning and strategies aimed at enhancing resilience to disruptions in essential services, ensuring that the department fulfills its responsibilities for critical planning, preparedness, and infrastructure activities as mandated by the Emergency Management Act 2013.

About us: 

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.  

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all. 

How you'll make a difference:

  • Ensure software and systems for operations and response in the State Emergency Management Centre (EMC) and across secondary EMC locations are ready and functional - including contingency capability to be useable in an emergency.
  • Ensure Public Alerting and Warning systems are always ready and functional.
  • Develop and implement ICT and interoperability strategies.
  • Ensure EMITS and other emergency management information and intelligence systems functionality supports and enables the real time capture and use of intelligence and information to ensure a common operating picture for decision makers to make accurate and informed decisions based on situational awareness.
  • Provide advice on the implementation of policy and operational practice and procedures in emergency management.
  • Lead consultative processes across the department and health sectors to assist in building capability and capacity on emergency management.
  • Establish and implement standardised operational models for responding to emergencies (State Operations) including working with business and information management systems (including information technology models, web-based products, telecommunications and other technology systems).
  • Assist with the implementation of guidelines, procedures, systems and standardised practices for emergency operations.
  • Research and review other organisations within and external to the State with the intent of establishing best operational practice.

To learn more please click ‘Apply' to view the Position Description on the Careers.vic website. 

What we offer: 

  • The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
  • A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
  • A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply: 

Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date. 

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. 

All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@health.vic.gov.au. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

Preferred applicants may be required to complete a police check and other pre-employment checks including proof of 3 vaccinations (including booster) against COVID-19. Information provided will be treated in the strictest confidence, in line with our Privacy Policy

The Jobs and Skills Exchange (JSE) Recruitment Policy allows for priority consideration for employees who apply through the Jobs Skills Exchange (JSE) jobs board platform. As such, these employees are strongly encouraged to submit their application through the JSE. 

Senior Operations & Response Officer

Job type:

Full time

Job classification:



Paul Maher | paul.maher@health.vic.gov.au

Senior Operations & Response Officer