About us
The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services. 

About the role
The Test Analyst plays a critical role in ensuring the quality and functionality of digital solutions supporting departmental transformation initiatives. This role is responsible for designing, developing, and executing comprehensive test strategies, plans, scenarios, cases, and automated scripts to validate application performance, functionality, and overall readiness for product releases and business go-lives

Key Accountabilities

• Oversee testing and quality assurance across multiple projects, designing and executing test scenarios aligned with digital strategy objectives and privacy standards.
• Develop and implement test plans for application sprints, create test cases, log results, and manage defect tracking and re-testing processes with clear traceability.
• Track performance metrics, conduct load and vulnerability testing, and ensure security compliance for all solutions.
• Develop guidance on test strategy within a DevSecOps framework, document test cases, and produce quality reports to support system performance improvements.
• Work closely with the Microsoft suite development teams and business analysts to align testing with sprint planning and release management.
• Coordinate diagnostics and automated testing, presenting findings to stakeholders to inform decision-making.
• Research and integrate industry standards and best practices to continuously enhance testing protocols and processes.
• Other duties as directed that are not listed in the position description, but which are consistent with a position of this grade and skills requirement.

To be considered for the role, you must be able to demonstrate:

• Experience in developing test strategies, plans, in-line with business requirements, technical design, and solution. Execute tests (functional/non-functional), record all results, and generate test report for review with development team and relevant stakeholders.  Working with business teams to prepare user acceptance testing plans.
• Demonstrated knowledge and skillset in defect management and use of tools (e.g., Azure DevOps). Experience with test automation and testing products (e.g., Selenium, Appium, Playwright, Python) in CI/CD release management.
• Experience working in government or similar complex corporate enterprise digital and IT projects and/or technical support structures, delivery solutions and testing regimes utilising various tools and methodologies, including Agile, hybrid.
• Demonstrated and sound conceptual and analytical skills, to identify issues and develop appropriate solutions to solve problems, as well as align and improve the efficiency and effectiveness of technical solutions.
• Demonstrated strong and highly developed communication and organisational skills.  Able to work within strict deadlines and collaborate with team members.

Mandatory requirements

• Certification in ISTQB® Foundation Level or equivalent is a requirement for the role.

For specific responsibilities please review the attached position description.

This position is only open to applicants with relevant rights to work in Australia.

How to apply

Apply before the advertised closing date 11:59pm on Sunday, 8th of December 2024. All applications should include:

• a resume; and
• a cover letter which addresses the key selection criteria (within three pages)

In accordance with the Jobs and Skills Exchange Policy, only Victorian Public Service employees or those with extended access to the Jobs and Skills Exchange are eligible to apply for this position. Employees on labour hire contracts, such as agency staff and contractors, are not eligible to apply for this position.

Other relevant information

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.

Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.

DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.