Triage Clinician

Job posted: 22/06/2022
Applications close: 26/05/2024 (Midnight)
2 days remaining

2 days remaining

Job Description

Location: Melbourne | Northern Metropolitan

Job type: Casual

Organisation: Austin Health

Salary: Salary not specified

Occupation: Medical and Nursing

Reference: 43838

Reference: 43838

Occupation: Medical and Nursing

Salary Range: Salary not specified

Work location: Melbourne | Northern Metropolitan

Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.

An exciting opportunity currently exists for an enthusiastic and highly experienced Child and Youth Intake Clinicain to join our Under 18 Triage Team on a casual basis.

Essential Knowledge and skills:

  • Relevant professional qualification in a health related discipline (social work, occupational therapy, psychology or nursing) with current Registration with Australian Health Practitioner Regulation Agency (AHPRA) where applicable.
  • Nurses must have a Post-Graduate Qualification in Psychiatric/Mental Health Nursing or equivalent.
  • At least 5 years clinical experience in Child and Youth Mental Health or related fields, and particular experience and skills in the practice of community-oriented service delivery.
  • Specific training and developed skills in engagement and risk assessment in a telephone triage context, and demonstrated capacity to manage high levels of distress and anxiety in referrers and families whilst providing quality clinical intervention.
  • A demonstrated broad range of counselling and clinical skills, and the capacity to practice these both on the telephone and in direct face-to-face practice with clients and their families.
  • Excellent skills in both verbal inter-personal communication and written communication. 
  • Capacity to work within a multi-disciplinary team.
  • Ability to work well under supervision, and also autonomously.
  • Computer skills commensurate with maintaining a referral and resource database plus the ability to type in real life as referrals are being made.
  • Demonstrated ability to provide accurate, accessible and timely written records of clinical work. 

Purpose and Accountabilities 

Role Specific:

  • Display a clear understanding of the principle of recovery orientated practice and its implementation within a clinical setting.
  • Receive referral information from clients, families and referring agents by telephone.
  • Perform a triage function on the basis of referral information, leading to allocation of clients to mental health clinical teams or re-referral to appropriate community resources.
  • Conduct initial face-to-face assessments for clients requiring a face-to-face review. To make an appropriate clinical disposition and organise a timely clinical service.
  • Offer brief intervention, up to 4 sessions, for appropriate clients with a view to referring out to community supports.
  • Ensure screening registrations of all new referrals are completed according to data recording requirements, providing accurate, accessible and timely written records of clinical work, as required in mental health standards of documentation.
  • Perform organizational, typing, data entry and written documentation duties as required.
  • Assist in the provision of information to clinical and managerial staff concerning referral patterns and appropriate community resources.
  • Assist in community liaison and consultation concerning access to mental health services.
  • Work well under the leadership of the Child and Youth Intake Coordinator, and/or Triage Assessment and Planning (TAPS) Divisional Manager.
  • Assist in team and departmental research and evaluation activities, and fill other portfolio responsibilities on behalf of the team and department as required.
  • Conduct initial face-to-face assessments for clients requiring a face-to-face review in the Emergency Department as per roster.

Desirable but not essential:

  • A sound understanding of information technology including clinical systems, applications relevant to the Management of rostering and risk management reporting or as required for the role and/or department.
  • Training in Single Session Work

To be successful in this role you must demonstrate/Key responsibilities will include:

Work with us! Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging, and employee assistance program.

All appointments are made subject to a satisfactory National Police Check conducted by Austin Health and if required, a Working With Children Check.

Austin Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

Triage Clinician

Job type:


Job classification:

Not provided


Leah Dalton - (04) 3518 4867 - (__) ____ ____

Triage Clinician