UX Research and Design Practitioner - Life Events (VPSG5)

Job posted: 14/09/2021
Applications close: 28/09/2021 (Midnight)
10 days remaining

10 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time / 24 Months

Organisation: Department of Premier and Cabinet

Salary: $102,637 - $124,183

Occupation: Technology

Reference: VG/1566595

Reference: VG/1566595

Occupation: Technology

Salary Range: $102,637 - $124,183

Work location: Melbourne | CBD

The Department of Premier and Cabinet has an exciting opportunity available for UX Research and Design Practitioner to join our Digital Design and Innovation (DDI) branch.

DDI focuses on delivering digital projects, accessible open data, information services, website content and social media strategies, as well as managing products used across the Whole of Victorian Government.  

As UX Research and Design Practitioner, you will work between the SDP and Service Design teams to help identify and address opportunities to improve service delivery across Victorian Government digital presences using a ‘life events' lens and approach.

The life events approach is a nationally endorsed approach to improving service delivery in government. The approach seeks to make user experiences with government easier and more seamless through thoughtful research and collaborative co-design that centres their ‘real life' experiences.

This challenging and multi-faceted role requiring you to collaborate with subject matter experts from across government, content professionals, developers, UI designers and vendor partners.

This is an exciting role within a team that will echo your genuine passion for users, technology and human-centred design.

About you

As our ideal candidate, you will have:

  • Extensive knowledge and experience in UX design methodologies
  • Experience planning and facilitating user research
  • The ability to creatively solve problems and adapt easily to changing circumstances
  • Exceptional communication and stakeholder engagement skills
  • Ability to effectively work within and contribute to an Agile workflow

Working with us, you can make a difference not just in your career, but in the community where you work and live.

The closing date for this position is midnight Tuesday 28 September 2021.

Please note: Due to COVID-19 restrictions, working remotely arrangements are in place.

This position is only open to applicants with relevant rights to work in Australia.

How to apply:

Apply before the advertised closing date, all applications should include:

  • a resume
  • a cover letter which addresses the key selection criteria (within three pages)

Other relevant information:

Preferred candidates will be required to complete a Pre-employment Declaration and Consent form. Employment of successful candidates will be subject to a National Police Check.

DPC actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disabilities. All roles at DPC can be worked flexibly, however it may differ from role to role.

UX Research and Design Practitioner - Life Events (VPSG5)

Job type:

Full time / 24 Months

Job classification:



Rebecca Sloan | rebecca.sloan@dpc.vic.gov.au

UX Research and Design Practitioner - Life Events (VPSG5)