• Location | CFA Headquarters, Burwood East (Hybrid)
  • Full Time | Ongoing
  • PTA 5 | $107,864 pa (plus 11.5% superannuation)

Are you looking for a values-based emergency service organisation that puts the community at the centre of everything it does?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers, CFA strives to be an organisation of choice for volunteers and employees. We embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

If you want to read more about the Country Fire Authority (CFA), click here. 

About the Role

Are you passionate about shaping the experiences that improve the CFA's ability to attract, on-board and retain volunteers? Join our team as a Volunteer Programs Leader for Recruitment and On-boarding.

The Volunteer Programs Leader is a critical member of the Sustainable Volunteerism leadership team and actively contributes to the strategic direction of volunteerism within a changing emergency services landscape. As a principal subject matter expert and a committed collaborator, the Volunteer Programs Leader will co-design and lead sustainable practice models that reflect contemporary approaches to volunteer recruitment, on-boarding and retention within CFA.

The work of the Volunteer Sustainability team contributes significantly to the sustainability of a strong, diverse and vibrant CFA volunteer membership. The team has responsibility for the design and development of sustainable volunteerism models and frameworks that reflect contemporary practice, build capacity and capability and recognise the contribution of CFA volunteers.

About You

Our ideal candidate will be a dynamic and experienced professional with a tertiary qualification or background in human resources, social sciences, humanities or equivalent. Your proven ability to manage and coordinate multiple complex projects is underpinned by a solid understanding of project management methodologies.

A customer-centric mindset is at the heart of everything you do. You are highly skilled in stakeholder engagement, with the ability to connect seamlessly across internal teams and external partners. Your exceptional written skills further enhance your ability to shape innovative strategies and communicate a clear vision.

Your leadership is marked by the ability to inspire collaboration, achieve shared goals and negotiate successful outcomes. You're adept at developing business cases and managing financial resources effectively, ensuring that initiatives are both impactful and sustainable.

If you're ready to improve the volunteer experience, build capacity and help CFA continue its vital work in the community, we want to hear from you!

Why choose CFA?

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across eight service pathways 

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

• Successfully complete a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. 

Applications close:  16^th January 2025

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email recruitment@cfa.vic.gov.au

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014.   You can view our Privacy Statement here. For access and correction of the information we have collected, contact recruitment@cfa.vic.gov.au